We offer a variety of international shipping methods. Shipping fees will be calculated based on the total order amount, destination country, and selected shipping method.
You can view the specific shipping fees on the checkout page.
Free Shipping:
Orders that meet a certain amount will enjoy free shipping.
Please note that some regions or products may not be eligible for free shipping. Please refer to the order page for details.
Remote Area Surcharge:
Additional shipping fees may be charged for deliveries to remote areas. The specific fee will be displayed during order confirmation.
2. Delivery Time
Estimated Delivery Time:
We will process your order within 48 hours and arrange shipment as soon as possible.
Most orders will be delivered within 2-5 business days, but the actual delivery time may vary depending on the destination country and customs clearance.
You can track your order in real time on the order tracking page.
Special Circumstances:
Delivery time may be extended during holidays or other special circumstances.
3. Shipping Methods
International Express:
We ship from China or the European Union, and we cooperate with international express companies such as UPS and DHL.
Different shipping methods have different delivery times and service scopes.
Other Shipping Methods:
We can also provide other shipping methods such as sea freight and air freight according to your needs.
4. Order Tracking
Order Tracking:
You can log in to your account on our website or track your order using the order number provided on the courier’s official website.
5. Signature and Inspection
Signature:
Please inspect the package carefully when signing for it. If there is any damage, please refuse to sign and contact us immediately.
Inspection:
Please inspect the items as soon as possible after signing for them. If there are any quality issues, please contact us within [time period].
6. Others
Customs Duties and Taxes:
Import duties and taxes are the responsibility of the recipient. The specific fees are determined by the customs of the destination country.
Force Majeure:
We are not responsible for any delivery delays caused by force majeure events such as natural disasters, wars, strikes, or epidemics. However, we will do our best to resolve the issue for you.
